You have probably seen the MA’s warning about checking that we are insured before we drive to court, and I thought you might be interested in passing on my experience this afternoon. I was told categorically by the Aviva call centre person that I was insured, and because I am a regular at an outer Londontraffic gateway court I asked for that in writing. Whereupon it all got vaguer and more hesitant and after being on hold for 2 minutes I was told that this did not count as social, domestic and pleasure use and I would have to pay c£50/year extra for commuting coverage. This works out at about 30p a mile. I have put in a suitably fierce complaint to Aviva and if the decision is not reversed will go immediately to one of three many cheaper options found on Google. I don’t suppose any regular traffic JP will need reminding that insurers are slippery beasts and only tell the truth when they have to write it down, but I was going-outside-the-guidelines furious at Aviva’s performance.
Tuesday, July 30, 2013
A Useful Reminder
Tony M writes with something for every JP to think about:-